Frequently Asked Questions
DOES THE CEMETERY NEED TO APPROVE THE HEADSTONE?
Most cemeteries adhere to certain specifications that may include size, color and material of the Headstone. You should always check with your cemetery before placing an order.
WHAT ARE MY CEMETERY'S REQUIREMENTS?
By law, all cemeteries must accept a headstone purchased from an outside source. They may, however, have regulations on the size, style and color of the stone. We will get written confirmation that the monument we create meets your cemetery's requirements if shipping to your cemetery. We are happy to work with your cemetery officials on your behalf.
If your cemetery requires a setting permit or application, we will do the paperwork for you. All additional cemetery fees for installation, foundation and any other applicable cemetery charges will be at the responsibility of the purchaser.
WILL I GET TO APPROVE THE DESIGN FIRST?
You will get to proof and approve the marker before manufacturing takes place. Remember, changes can not be made after our work starts. Please take time to go over the designs we send you.
STONE QUALITY AND DAMAGE POLICY
We want you to have peace of mind. Your stone will be designed from the finest quality natural granite. Our granite is free from defects and will not check, crack or disintegrate. If your stone arrives broken, dented, missing parts or with any defects at all, we will replace it for free at no additional cost to you. Granite and Bronze are made to weather all elements.